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Privacy Policy for PisaWow

Last Updated: March 18, 2025

1. Introduction

Welcome to PisaWow ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

2. Data Controller

PisaWow is the data controller responsible for your personal information. For any privacy-related inquiries, please contact us at:

3. Personal Data We Process

We collect and process the following personal data:

3.1 Data You Provide

  • Email address
  • Username
  • Date of birth (to verify you are 18 or older)
  • Account preferences
  • Communication with our support team

3.2 Automatically Collected Data

  • IP address
  • Device information (type, model, operating system)
  • Browser type and version
  • Usage statistics and preferences
  • Session information (duration, frequency)
  • Interaction with our platform

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Your consent: When you explicitly agree to the processing of your data for specific purposes
  • Contract fulfillment: To provide our services according to our Terms of Service
  • Legal obligations: To comply with applicable laws and regulations
  • Legitimate interests: To improve our services, ensure security, and prevent fraud

5. How We Use Your Data

Your personal data is used for:

  • Creating and managing your account
  • Providing platform functionality and features
  • Responding to your customer support inquiries
  • Improving our services and user experience
  • Ensuring platform security and preventing fraud
  • Complying with legal obligations

6. Data Retention

We retain your personal data only for as long as necessary to:

  • Maintain your active account
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

If you delete your account, we will delete or anonymize your personal data within 30 days, except where we must retain it for legal reasons.

7. Your Rights Under GDPR

As a user, you have the following rights:

  • Right to access: Request a copy of your personal data
  • Right to rectification: Correct inaccurate or incomplete data
  • Right to erasure: Request deletion of your data ("right to be forgotten")
  • Right to restrict processing: Limit how we use your data
  • Right to data portability: Receive your data in a structured, machine-readable format
  • Right to object: Oppose processing based on legitimate interests
  • Right to withdraw consent: Revoke previously given consent at any time

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Data encryption in transit and at rest
  • Strict access controls and authentication
  • Regular security assessments and testing
  • Staff training on data protection
  • Secure data storage and processing systems

9. Data Sharing

We share your data only with:

  • Service providers who help us operate our platform (e.g., hosting, analytics)
  • Legal authorities when required by law or to protect our rights
  • Third parties only with your explicit consent

All third-party service providers are contractually obligated to protect your data and use it only for specified purposes.

10. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Provide essential platform functionality
  • Remember your preferences
  • Analyze how you use our site
  • Improve performance and user experience

You can manage your cookie preferences through your browser settings. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

11. Children's Privacy

Our services are strictly for users aged 18 or older. We do not knowingly collect data from individuals under 18 years of age. If we discover we have collected personal data from a minor, we will delete this information immediately.

12. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via:

  • Email notification
  • Website announcement

The "Last Updated" date at the top of this policy indicates when it was last revised.

13. Data Protection Authority

You have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns adequately.

14. Contact Us

For privacy-related questions or to exercise your rights, please contact us at:

By using PisaWow, you acknowledge that you have read and understand this Privacy Policy.